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General Terms of Service

These General Terms of Service regulate the conditions of use for the immigration, visa, work, and settlement consultancy services offered by Yuxel Media GmbH ("Ben Yüksel").

1. Scope of Service
Ben Yüksel provides consultancy services for immigration, work, education, and settlement processes in Germany. The services provided do not guarantee official decisions (visa approval, etc.), but only support the process to be carried out in the most accurate and professional manner.

2. Payments and Refund Policy
Service fees are collected through a secure payment infrastructure based on the prices stated on our website. Once the relevant consultancy service is completed, no refund is provided for any reason.

3. User Obligations
Users are obliged to provide accurate, complete, and up-to-date information during the application and consultancy processes. Our company cannot be held responsible for disruptions arising from false or incomplete declarations.